Show ENTREPRENEURSHIP-Take ownership as if it’s your own business

　  展现主人翁精神

　  Take initiative and have a Can-do attitude　　积极主动的工作态度

　  Involve others and Cross-check　　与他人协作

　  Be Pragmatic and Respect the work processes　　注重实效、遵守工作流程

　  Focus on the global picture　　有全局观念

　  Evaluate balance quality-time-cost in everything you do　　品质-时效-成本最优

 Give COMMITMENT–Do what you promise

　  努力达成目标

　  Take personal responsibility　　勇于承担

　  Do what is necessary to realize the results　　全力以赴

　  To timely escalate when you cannot deliver what you promised　　及时分解 工作任务

　  Take responsibility for the quality of your own work before passing it on　　保证个人的工作质量

　  Cross-check your deliverables with colleagues　　同事间相互督促

 CHALLENGE things and yourself–Think out of the Box

　  勇于突破和挑战

　  Be creative, look for alternative solutions　　有奋斗精神

　  Search actively what can be improved in your own or your team’s work　　积极寻求改善

　  Challenge yourself to use the maximum of your potential　　激发自身潜力

　  Be open minded for change proposed by others　　包容他人的建议

　  Deal flexibly with changes　　灵活变通

 Be a PARTNER for your CUSTOMER–The customer’s problem is ours

　  以客户为重

　  Take your customer seriously　　认真对待客户

　  Work in function of your customer’s needs　　以客户的需求开展工作

　  Communicate in customer oriented ways　　以客户导向为沟通方式

　  Realize that everything you do, you do it ultimately for your customer (internal and external)
　  懂得自己所做的是以满足内外部客户要求为目的

　  Consider your colleagues as internal customers: delivery quality

　  视同事为内部客户，保证合作品质

 SPEAK UP and LISTEN–Build trustful relationships
　  勇于表达 善于聆听 建立信任

　  Be transparent on what you do, with respect for other people
　  明确自己的所想所做，同时尊重他人

　  Show interest, ask questions　　勤学好问

　  Give feedback to others, in a constructive way　　给予他人建设性反馈

　  Be open for feedback from others, consider feedback as an opportunity to develop
　  乐于接纳他人建议